Just a heads up. I woke up this morning to a broken cell phone. Wouldn’t you believe that my warranty expired just one week ago!!! (argh!) and they wanted me to pay full retail price for a new one (If I were more paranoid I would think this was intentional!) . I ended up extending my contract and a phone replacement is on it’s way. In the meantime, I’m without a phone for a few days while I wait for a new one to arrive. If you need to reach me, the best way is to send an email and I’ll be sure to call you right back on my land-line.
I used sprint for years and even though the signal was always bad, at least their customer service was very good. At&t…well, they have very limited options for working this out. I’m just hoping I don’t have to wait as long as she told me it would take to ship me the new one.
Andrea H. posted the following on November 28, 2008 at 5:45 pm.
I know what you mean about AT&T. Their service is, well, let’s just say, it lacks a whole lotta service. Sorry to hear about your phone!